Sanrio Characters Dream Travel Support
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Sanrio Characters Dream Travel Support

If you need help with Sanrio Characters Dream Travel, check the quick topics first and send unresolved issues through the mail form.

Fixed recipientcs@hustlers.co.kr
In-app pathSettings > Support
Response timeUsually 1-3 business days. Complex account, billing, or privacy checks may take longer.

Quick help

01

Account and sign-in

Include your LINE, Google, or Apple sign-in status and the user ID shown in the app.

02

Billing and refunds

Include your store order ID, purchase time, item name, and whether the mailbox item was claimed.

03

Sleep and alarms

Include the device model, OS version, app version, permissions, and the time the issue happened.

04

Items and probability

Include the item name, reward or gacha screen, and the time the issue happened.

Legal and privacy links

Terms of Service Privacy Policy Account and data deletion request
Need to contact support?

Mail support form

This static page does not store your message on a server. Submitting opens your mail app with the entered details.

Download on the App Store Get it on Google Play